After our recent frustrating experience in Symi, I took the time to vent my feelings by writing a letter of complaint , by e-mail, to the Vice Admiral of the Hellenic Coastguard and the Port Authority. In it I explained our situation and outlined why we felt cross about virtually being hijacked in Symi. I suggested that the organisation was too bound by rules, bureaucracy, rubber-stamping and back-covering.
Today, I received a reply. hand delivered from the Port Authority of Rhodes office.
The gentleman brought a folder full of papers. I was handed a hard copy of the Vice Admiral’s reply – rubber-stamped and signed.
I had to sign a paper to confirm my receipt of the reply.
I ask you….Is it just me?
I attach the letters here.